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Have a question about memberships, day passes, classes, or your first visit? We'd love to hear from you.
Frequently Asked Questions
Find answers to our most common questions about memberships, passes, climbing, and your first visit.
Memberships
What membership options do you offer?
We offer many different recurring membership options, including Adult, student, youth and sliding scale to fit different climbing goals and budgets.
How do I cancel my membership?
Memberships can be canceled according to our membership policy. You can view and make changes to your membership through the Topo app or by contacting our staff at hello@novaboulders.com
What is the Sliding Scale membership?
Our Sliding Scale program offers reduced membership rates for climbers experiencing financial barriers, making climbing more accessible.
First Visit
Is climbing experience required?
Not at all. Our routes are designed for all skill levels, from complete beginners to experienced climbers.
What should I bring?
A positive attitude! All necessary equipment such as climbing shoes and chalk can be rented at the front desk.
What should I wear?
We recommend for climbers to wear comfortable athletic clothing. Before climbing, be sure to remove any loose items from your pockets (wallets, keys, phone) and remove all rings.
Day Passes
Do I need to reserve a climbing session?
Walk-ins are always welcome, though reservations may be recommended for large groups.
When can I come climb?
Day, week, and punch pass users can come in during our open (staffed) hours. Pass holders do not have 24/7 access.
Is there an age requirement?
Children 13 and under must be closely supervised by an adult. Children over 13 are allowed to climb alone after receiving a safety orientation and staff approval.
Classes & Events
Do you offer beginner classes?
Yes! We regularly host beginner clinics to help new climbers build confidence and learn proper techniques.
How do I sign up for workshops?
Members receive early access to workshops and events. Registration is available online or at the front desk.
Can I host a private event?
Yes! We offer group bookings for birthdays, corporate events, and private climbing sessions.
Contact Information
Have other questions? Send us an email, or use the contact form on the right.
hello@novaboulders.com
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The contact form is just below. You can also email us directly.
Email hello@novaboulders.com